Shipping & Delivery

SHIPPING TIMES

Most of our items ship with our Standard shipping. We strive to ship domestic inventory next business day and typical USPS shipping times are from 2 to 7 days.
For promotional sale products and/or promotional shipping items, please allow 10-40 days.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us by using our contact form.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by using our contact form.

[Re: Privacy Compliance Officer] 

 

 Do you ship internationally?

We sure do! We ship many products worldwide each day and have many happy customers in every corner of the globe.

How long does shipping take? 

  • We ship from the USA via USPS
  • USA Orders: We'll receive your order and process it within 3 days after purchase.  As soon as we ship your item(s), you'll receive an email from us with tracking info.  Delivery takes up to 11 business days after your item ships. Orders deliver within 14 days, but generally arrive faster.
  • International orders:  Items will be processed and shipped within 3 days of purchase.  Items will deliver in 15 days.  You'll receive an email from us as soon as it ships with tracking info.  International customers are responsible for any customs fees that may incur. 

We DO NOT OFFER refunds while a product is in transit as it is already on the way to you. 

How much is the shipping cost?

  • USA Orders - Under $75 is $3.95 / Over $75+ is free
  • International Orders- Orders less than $200 cost $20 for shipping while orders over $200 are FREE shipping. Please note that our shipping fee is non-refundable. International customers are responsible for any additional customs fees that incur with your country's policies.
  • Express Shipping is available for an additional cost.  We will update express shipping soon, please inquire with questions.

 Where are your products from? 

  • Our items are made domestically in the USA and across the globe.
  • All items ship from the USA

How can I track my order?  

  • Our team will send you an email notification as soon as your item ships + with a tracking number.

What is your return policy?

  • We FIRMLY stand behind our products.  Please see refund + returns page for specific details.

I didn't get all of my items.

  • On occasion we'll ship things separately to get your items to you as soon as possible.

Can I still make changes to my order after I have placed it?

  • If you need to make a change to your order, please email us at support@babystationdrive.com and we will do our best to help you. If your order has not been shipped yet, it should not be a problem to make changes. If your order has been shipped, you may return or exchange any items you do not wish to keep after you receive them.

Can I pay in my own currency?

  • All of our prices on our website will checkout in USD (US Dollars). If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issues processes the transaction.  You can shop with your countries currency with the converter located on the top of the website homepage.

How secure is my personal information?

Babystation drive adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Didn’t find what you were looking for? Contact us at support@babystationdrive.com